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Support

Need help with ZenCoder? Start here. Most questions are answered in a few minutes, and when they are not, we are easy to reach.

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Check the FAQ

Common questions about targets, Live Variables, Play Mode, builds, and more.

Open FAQ → ⚑

Report a bug

Open an issue on the ZenCoder tracker so we can reproduce and fix it quickly.

Issue Tracker → ✉

Email support

Setup problems, unexpected behavior, or performance concerns: write to support.

support@divinitycodes.de

Before you write in

A short check saves everyone time:

  1. Skim the FAQ for the same symptom.
  2. Confirm you are on the latest ZenCoder build (see Changelog).
  3. Note your Unity version and ZenCoder version.
  4. Try once more in a clean scene with a single ZenCoder component.

Fast path

Many Inspector and autocomplete issues clear after a Unity restart or re-adding the ZenCoder component. Worth trying before filing a ticket.

Contact

Need Where
Product support (errors, setup, performance) support@divinitycodes.de
General questions, feedback, partnerships contact@divinitycodes.de
Bugs and regressions ZenCoder Issue Tracker
Feature ideas Issue Tracker or the Feature Request Form

We reply as soon as we can. Including versions and steps (below) usually gets you a useful answer on the first pass.

Bug reports that help us fix faster

When something breaks, send:

  • Unity version (e.g. 2022.3 LTS)
  • ZenCoder version (from Package Manager or changelog)
  • What you expected vs what happened
  • Steps to reproduce (as short as you can make them)
  • Screenshots, screen recording, or the exact error text from the ZenCoder status bar / Console
  • Whether it happens in Edit Mode, Play Mode, or both

Send the details to support@divinitycodes.de.

Open a ticket on the ZenCoder Issue Tracker. Prefer GitHub when others might hit the same bug.

Feature requests

Have an idea that would make ZenCoder clearer or faster in your workflow?

We review these regularly and shape the roadmap from real editor use.

Self-serve resources

→

Getting Started

Attach, write, and run your first script in a few minutes.

Guide → @

Live Variables

Named Prefab and component references with visual blocks.

Docs → ▣

Control Center

Find every ZenCoder instance and Live Variable in the project.

Docs → ⇄

Tips & Tricks

Multiplayer, networking, animation, and Timeline workflows.

Browse →

Your feedback makes ZenCoder better. Whether it is a small bug or a larger idea, we want to hear it.